Calendars and bookings

Taking appointments — calendars, services, staff, availability, the public booking page, and managing bookings.

Installations and your calendars

/calendars/installations — which of your sites take bookings. /calendars — the calendars on the selected site.

Setting up a calendar

Edit a calendar across four tabs:

1. Settings — name, time zone, slot length, lead time, how far ahead people may book.
2. Services — what can be booked, with duration and price.
3. Staff — who provides the services.
4. Availability — each staff member's working hours per weekday, and days off.

The public booking page

/book — visitors choose a service, then a date and staff member, then enter their details. Free slots are computed from availability minus existing bookings. The confirmation page and email carry the booking reference.

Bookings

/bookings — every booking with its status: pending, confirmed, in progress, completed, cancelled, no-show. Confirm, reschedule or cancel; the customer is notified.

Agents

A calendar agent can check availability, suggest slots and book for a customer in chat or on Telegram, confirming the details first. See Your agents.