Channels: Telegram

Talk to an agent from Telegram — creating the bot, connecting it as a channel, and how sessions work there.

A channel connects an agent to a messaging app. Telegram is supported.

Set up

1. In Telegram, talk to @BotFather, create a bot, and copy its token.
2. In /agents?tab=channels, add a channel: choose the agent, paste the token, save.
3. The platform registers the bot's webhook for you. Open your bot in Telegram and say hello.

The token is stored encrypted and never shown again; if it leaks, revoke it with BotFather and add the channel again.

How it behaves

• Each Telegram chat is its own session with the agent, kept alongside web sessions on the Sessions tab.
• The same persona, tools, knowledge and memory apply as on the web.
• Confirmations ("shall I send this?") work by replying in the chat.
• The per-session rate limit applies.

Sending messages out

Agents and flows can also send a Telegram message to a chat that has talked to the bot — useful for alerts ("an order over £500 just came in").