Memory and knowledge
How agents remember — private memory, the org knowledge base shared by every agent, author-provided knowledge, and project docs.
Memory
An agent saves facts as it works and recalls them later. Two scopes:
- Agent (private) — its own notes: your preferences, what it tried, what worked.
- Org — shared team knowledge every agent in your org can recall: brand voice, standards, learnings. Agents are told to check org memory before building or writing, so what one learns the others reuse.
Memories are injected into the agent's context on every turn; the agent can update or replace them.
Knowledge
Reference text attached to an agent by whoever set it up, on the agent's edit page. It is always present, capped in size, and can be switched off per agent. Use it for material the agent must never be without.
Project docs
Documents on a project (research, findings, briefs, specs). Any agent working a task in the project reads and writes them. See Project docs.
The platform guide
Every agent can read this guide, so questions about how the platform works are answered from the documentation rather than from the model's guesses.
Which to use
- Always know our tone and rules — Knowledge (one agent) or Org memory (all agents).
- Build on research done for this project — Project docs.
- Remember what I told it last week — it does; that is Memory.